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Policy Information

Refund Policy

Important information for our guests

Refund Policy

Last updated: January 05, 2026

Cancellation Policy

Guests may cancel their reservation up to 24 hours before check-in for a full refund. Cancellations made within 24 hours of check-in are subject to a one-night charge.

No-Show Policy

Guests who fail to check-in without prior notice will be charged for the full reservation amount.

Early Departure

No refunds will be provided for early departures unless due to circumstances beyond the guest's control.

Refund Processing

Approved refunds will be processed within 5-7 business days to the original payment method.

Force Majeure

In cases of natural disasters, government restrictions, or other circumstances beyond our control, we will work with guests to reschedule or provide appropriate compensation.

Contact Us

For refund requests or questions about this policy, please contact us at info@sahilandhotel.com or +977-984-0266633

Questions?

If you have any questions about this policy, please don't hesitate to contact us.